Contact Information Who We Are

Universal Info
Who we are
Contact Us


Get Control of your Travel Spend
"You reserve and purchase travel online -
accessing all our and your negotiated global discounts.
We manage your reservation, plus support you throughout your travels."

Your employees are booking on the Internet. You think you are saving money…
But do you have all the facts? Is this activity actually being managed?


For Managed Travel Savings Online,
use Universal's Web Booking Tools

Today many companies like yours are reassessing their travel purchasing practices. Increases in travel agency fees, new online booking options, and focus on monitoring costs in this tight economic environment have prompted executives to question whether they are optimizing their travel return on investment. Managed travel has proven to offer control and savings that corporations demand.
Online / Offline Savings Brochure (pdf file)

What is Universal's Managed Travel Program?
Universal Travel offers unbiased travel solutions that fit your varying needs. We offer customizable levels of service - including basic services that are provided regardless of reservation method. You will always have our negotiated rates, quality assurance - lower fare monitoring, travel policy enforcement, an experienced help desk and more... all at low prices. For more on our services click here.

What is it?
Our fast and easy internet based booking system allows travelers to be able to view available air, car and hotel options and make quick, informed decisions with your company travel policy imbeded in the proces. You can choose what level of travel consultation you desire - still knowing Universal Travel is behind the scenes. Check out some of the benefits below.

Company Benefits with Managed Web Booking

  • Cost savings: Achieve airfare savings up to 20% through improved T&E management and policy compliance; reduce spend and processing costs.
  • Employee productivity: Maximize employee productivity with a booking tool that is fast and easy to use.
  • Contract optimization: Increase use of preferred suppliers through online policy controls that guide travelers to preferred vendors and negotiated fares.
  • Fewer out-of-policy bookings: Choose from several options to respond to out-of-policy reservations and encourage travelers to adhere to policy parameters.
  • Enhanced management reporting: Capture both online and traditional reservations with consolidated reports for a complete picture of your total travel spend.
  • Increased discounts: Access American Express' Worldwide Select Hotel rates and our Preferred Car Rental rates for added savings.
  • Security: Book with confidence, as transactions are secured to protect company billing information.
  • Know where your employees are: In any emergency we can pinpoint the location of your employees who booked with Universal, regardless of what booking method they used.

Traveler Benefits

  • Ease of use: Search and book airline, hotel and car rental reservations in one convenient location through an intuitive user interface.
  • Convenience: Access the site 24/7 to book a complete itinerary in a matter of minutes; retrieve pre-populated trip templates for frequently traveled itineraries.
  • Information: Access real-time flight status information as well as helpful links to travel planning tools, including destination guides, conversion charts, currency calculators, and travel tips.
  • Knowledgeable support: Receive navigational assistance and customer support from our travel specialists.
  • 24/7 FAST help: Our support team has immediate access anytime, anywhere to help you when you need it for a complex trip, last minute changes, snowstorm or any emergency.
  • WE CARE: Our travel specialists get to know your travelers. We have many testimonials of above and beyond service in emergencies and just every-day travel. You just don’t see that in huge reservation centers, where the only priority is the next call.
Don't just click-it and ticket at airline websites -
use managed services and save money.

Call 800-666-0026 to see a demonstration



No matter where you fly, when you travel with Universal Travel you’ll be backed by the quality, service and global knowledge you expect from American Express— worldwide locations and 150 years of experience.

Please call Universal's Travel Professionals to learn about all the other exciting offerings from Universal Travel and our select partners.


1425C S.E. 17th St. - Ft. Lauderdale, FL 33316
800-666-0026 ........... 954-525-5000